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( - UTC -1 )Main Stage
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( - UTC -1 )CC5.3
- Rethinking Product & Operations
Whilst AI-driven personalisation shapes modern iGaming, over-automation risks turning thrilling entertainment into transactional oversight. Discover how iGaming product leaders are designing player-ce … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
Despite vastly different regulatory regimes in Africa's gaming markets, taxation remains a consistent point of contention between regulators and operators. To protect players, regulatory oversight and … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
Off-shore illegal operators drain tax revenues, undermine responsible gaming, and weaken regulators', operators', and players' trust in all African jurisdictions. Whilst crackdowns drain resources, ca … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
The blurring boundary between prediction markets and sports betting is redefining product portfolios and brand identities across the industry. Once viewed as competing models, predictions technology a … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
Digital regulatory intelligence is rapidly becoming the bedrock for oversight, market integrity, and player protection for Africa's gaming markets. Using Tanzania as a primary case study, this present … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
The distinction between land-based and online casinos is fading as operators combine digital gamification with live social experiences. This panel examines how seamless omnichannel ecosystems, real-ti … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
Two of Africa’s largest gaming markets, Kenya and Nigeria, are leading the continent in real-time oversight, multi-stakeholder cooperation, and licensing stability. Panellists from both jurisdictions … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
The question is no longer how your ‘welcome back’ email with personalised recommendations can stand out in your players’ overcrowded inboxes. It’s now how personalisation begins on your platform, in r … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
What is the new gold standard in digital user experience? Personalisation and real-time gamification are integral and receive the lion’s share of attention, but how and why must the balance be achieve … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
What are the non-negotiable financial, technological, and governance assurances required for entering African gaming markets? Localisation is essential, but long-term success requires stability, trans … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
Artificial Intelligence in game design is evolving far beyond dynamic graphics. Today, agentic AI powers real-time world generation, conversational NPCs, and predictive responsible gaming tools that p … Read More -
( - UTC -1 )CC5.2
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( - UTC -1 )CC5.2
- Navigating African Ecosystems
The financial cost of entering Africa's gaming markets is just the beginning of the challenge for operators seeking to expand. Multi-jurisdictional marketing compliance, localised acquisition and prev … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
A tool is only as powerful as the organisation using it. Buying AI capability without a clear strategy leads to stranded pilots, undertrained teams, and unproven ROI. In iGaming, where regulatory hurd … Read More -
( - UTC -1 )CC5.3
- Rethinking Product & Operations
Live-streamed "box breaking", team-based blind bidding, and repack platforms have quietly created a parallel gambling ecosystem, capturing the next generation of sports fans and bettors whilst evading … Read More -
( - UTC -1 )CC5.2
- Navigating African Ecosystems
Player protection and data-led interventions are shifting from theory to practice across Africa's Gaming markets. Yet challenges around player and minor protection, advertising standards, and cultural … Read More
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( - UTC -1 )CC5.3
- Growing Customer Value
What does it take to be an effective iGaming marketing leader? Increasingly, marketing leaders must synergise creative storytelling, data science, and exacting regulatory compliance to help their bran … Read More -
( - UTC -1 )CC5.2
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( - UTC -1 )Main Stage
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( - UTC -1 )CC5.2
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( - UTC -1 )CC5.3
- Growing Customer Value
Maintaining distinction in a saturated market is no longer about shouting, or showing, the loudest. As digital products become ever more streamlined and accessible, attention is the new currency in th … Read More -
( - UTC -1 )CC5.2
- Building For Latam Markets
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( - UTC -1 )CC5.3
- Growing Customer Value
In an era in which operators are grappling with the challenge of personalising the customer journey for long term retention, might the key to successful retention lie in understanding ‘the player’ dee … Read More -
( - UTC -1 )CC5.3
- Growing Customer Value
The Roadmap from AI Adoption to Impact: Bridging the Adoption-Transformation Gulf: The boardroom calls out your AI rollout: how is it actually benefitting the business? Whilst AI adoption is near-univ … Read More -
( - UTC -1 )CC5.2
- Building For Latam Markets
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( - UTC -1 )CC5.2
- Building For Latam Markets
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( - UTC -1 )CC5.3
- Growing Customer Value
Operators haven't got retention right because they continue to rely on short-term fixes: costly upfront bonuses and passive "we miss you" emails that fail to build real player loyalty. Modern retentio … Read More -
( - UTC -1 )CC5.2
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( - UTC -1 )CC5.3
- Growing Customer Value
From aggressive advert saturation and influencer endorsements to the growing celebration of women's sport and market of female fans and bettors, gambling media stands at a pivotal crossroads. As globa … Read More -
( - UTC -1 )CC5.3
- Growing Customer Value
Traditional reactive VIP management models are falling behind in an era defined by real-time data and strict regulatory oversight. Today’s top operators rely on artificial intelligence and predictive … Read More -
( - UTC -1 )CC5.2