Fira Barcelona Gran Via,

18–20 January 2027

The World Gaming Week Agenda

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Breaking the KYC Bottleneck: Achieving Faster, Safer Verification

18 Jan 2027
Sustainable Gambling Zone
Shaping a More Responsible Industry

For operators, slow or repeated KYC checks can drive legitimate customers away while leaving teams with uncertain results and more manual reviews. How can they speed up verification, reduce drop off and still identify the risks that need closer scrutiny? Where do identity, age, self-exclusion, location, fraud and AML checks duplicate work or cause customers to drop off? How do digital identity, biometrics and automated document checks affect false rejections, completion time and manual reviews? When do financial risk signals justify further checks or open banking, and who resolves conflicting data?