Entain's Grainne Hurst believes the gambling industry has taken significant steps forward to enhance player protection in the past year. Among the many examples she picks out are the sector's calls fo ...

The OpenBet brand has been resurrected as part of the sportsbook technology business' spin-off from Scientific Games and acquisition by entertainment behemoth Endeavor. Now CEO Jordan Levin believes i ...

The adoption rate of cashless across the industry might still be low, but it's the customer engagement with cashless gaming that's very encouraging for Resorts World Las Vegas, says vice president for ...

Cards continue to be the preferred payments by US customers, followed by bank transfers and PayPal, says Trent Striplin, director of customer finance for FanDuel.

With the adoption of contactless payments accelerated by Covid, cashless gaming is finally taking over in European casinos. It's a no-brainer, says Pascal Lavagna, finance director of the Casinos de M ...

Belgium was among the first regulated markets in Europe to bring in major marketing restrictions for gambling, including a ban on bonuses that came into effect in 2020. Yet, by following a code endors ...

Gary Loveman's tenure at Harrah's (now Caesars) Entertainment Corporation saw the operator take a new approach to player loyalty, recruitment and even employee wellness. He speaks to ICE365 editor Rob ...

Data privacy regulation is presenting a huge challenge to how marketers are able to carry out their roles going forward, according to Kindred Group's CMO Elen Barber.

When it took charge of gambling regulation in France, L'Autorité nationale des jeux (ANJ) said it would conduct its duties in a way to favour a sustainable market. This has seen it turn its attention ...

The days of working out where the players are, piling the money into a few channels and sitting back are long gone for marketers, according to Buzz Bingo MD Harry Lang.

Technology and digital transformation are changing the way marketers carry out their day-to-day tasks, says Pauline Boyer Martin, head of marketing for France's JOA Group.

In the final instalment of a three-part series on ESG, Joanne Christie looks at where the industry is doing well and where it is struggling on the final pillar of corporate governance.

Executives that disregard sustainability could see their businesses suffer. Phoebe Davey of DigitalRG.com explains why executives should care now, for their - and their companies' own future.

New opportunities for the gaming industry continue to emerge, and Latin America is no different. As growth prospects in markets such as Costa Rica and Argentina arise, local regulators discuss the cha ...

Etna Rueda, chief operations officer for Big Bola, and Fernando Garita, head of business development at BetCris, discuss the challenges and opportunities of the Mexican market, from both a land-based ...

In both Mexico and Colombia, operators have had to rethink the land-based business as it emerges from its biggest challenge yet, suffering the financial impact of the casino closures in these jurisdic ...

Neil Montgomery, founding and managing partner of Brazilian law firm Montgomery & Associados, explains the complex regulatory situation for betting and gaming in Brazil, the country's long-standing ba ...

Sustainability or ESG is never the job of one Sustainability Director or one CEO. It always requires everyone at a company to understand, implement and promote a better way of doing business. But, how ...

In the second of a three-part series on ESG, Joanne Christie investigates where the industry stands on what is arguably the most important pillar for gaming operators: the social front

With the iGaming market in the Netherlands opening up on October 1st, much scrutiny is on the regulation which will then come into force, particularly the “cooling off period”

René Jansen, chair of Dutch regulator de Kansspelautoriteit (KSA), shares positive news on preparations for the Dutch igaming market's opening on 1 October.

Though based in the 'land Islands, Paf has long had a presence in Estonia, and more recently expanded to Latvia. Its chief executive Christer Fahlstedt is quick to note that the differences between th ...

Is Ukraine's tax law good enough to attract foreign competitors to Ukraine? Dmytro Hotsyn and Alina Plyushch of the gambling desk at Sayenko Kharenko examine the current structure and the new bill.

Keeping track and reporting on the impact of your business, beyond financial metrics, is crucial to create stronger relationships with stakeholders through transparency. As ICE365 launches the industr ...

Laura Da Silva's guide to building a sustainability strategy concludes with a primer on measurement and reporting.

After more than a decade of false starts and missed opportunities, operators finally have legal certainty in Germany. However many are unhappy.

Unlike most other territories, the date of the State Treaty on Gambling's implementation on 1 July did feel as if it heralded a new dawn for the German betting and gaming market.

The penultimate instalment of Laura Da Silva's sustainability strategy explainer outlines how to take all the information gathered to build and implement your plan.

In part three, Laura Da Silva explains how to conduct a materiality assessment to determine the sustainability factors affecting your business.

The German market will launch with a €1 per spin cap on slots stakes and a minimum five second spin speed, coupled with a hefty 5.3% tax on turnover. This puts new pressure on product experts to ensur ...