Location and dates

ExCeL London

6-8 FEBRUARY 2024

ICE VOX (5-8 FEBRUARY 2024)

Consumer Protection Zone

What is the Consumer Protection Zone (CPZ)?

An integral part of the ICE London, and located at its heart, winner of the Vixio Global Regulatory Awards 2022, the Consumer Protection Zone (CPZ) has established itself as THE place to discover the latest innovations in safer gambling.

CPZ winner

 

2024 CPZ Donors

CPZ fund-raising  

£52,800 was raised in 2023, with donations from Les Ambassadeurs, Only Prizes, Kindred Group, Flutter, IGT, Betsson, Greentube and BettorView. The donation went to four charities: AGOG (Netherlands), National Council on Problem Gambling (USA), Better Change (UK) and Betknowmore (UK). 

Are you a progressive gambling brand that wants to associate its name with the ICE London consumer protection efforts? Join the fund-raising effort by contacting us at ewa.bakun@clariongaming.com.  

Exhibiting at CPZ 

The exhibition space at the Consumer Protection Zone is now sold out, but contact us for inclusion on the wait-list and for opportunities in other events, including ICE 2025.  

ENQUIRE NOW

2024 CPZ Exhibitors

Consumer Protection Zone Agenda:

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06 Feb 2024
    • Consumer Protection Zone
    Consumer Protection Zone
    • Consumer Protection Zone
    Consumer Protection Zone
    UK vs. rest of the world – are other markets doomed to be subject to similar regulatory restrictions?    Getting ahead of the regulatory pressures   Using RG as a competitive advantage    How do you m ...
    • Consumer Protection Zone
    Consumer Protection Zone
    Ensuring one personalised message from the start    Reflecting integrated messaging in internal cooperation between compliance and marketing teams    Creating one voice of care to tap and retain a tru ...
    • Consumer Protection Zone
    Consumer Protection Zone
    Educating your partners on the changing standards and need to adopt them   Understanding the steps for effecting change across the supply chain: from data collection to standards enforcement    Legal, ...
    • Consumer Protection Zone
    Consumer Protection Zone
07 Feb 2024
    • Consumer Protection Zone
    Consumer Protection Zone
    • Consumer Protection Zone
    Consumer Protection Zone
    Pros and cons of both approaches   Exploring the drivers behind the move towards prescriptive regulation    Effectiveness of fines and regulatory interventions   
    • Consumer Protection Zone
    Consumer Protection Zone
    Outlining how third sector is financed and supported around the world    The future of the Levy in the UK gambling reform    Ensuring integrity in the cooperation between the gambling industry and the ...
    • Consumer Protection Zone
    Consumer Protection Zone
    Changing the language around safer gambling for maximum effectiveness and minimum stigma    Technology & chatbots vs. human-led tools  Role of AI in detection vs. intervention  Quantity vs. quality of ...
    • Consumer Protection Zone
    Consumer Protection Zone
    Empowering the player to develop and control its playing habits   Communicating the safer gambling messages that land  Engaging external partners and community stakeholders  
08 Feb 2024
    • Consumer Protection Zone
    Consumer Protection Zone
    • Consumer Protection Zone
    Consumer Protection Zone