Fira Barcelona Gran Via,

19–21 January 2026

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The World Gaming Week Agenda

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The Race to Real-Time Personalisation: Case Study

20 Jan 2026
CC5.2
iGaming Customer Journey Workshop

evoke and Future Anthem are solving one of the industry’s most persistent challenges: Transforming vast amounts of behavioural data into real-time, personalised experiences that drive sustainable, long-term growth.

Explore how Future Anthem’s behavioural modelling and real-time AI, combined with evoke’s data-driven approach, delivers timely, context-aware interactions across every stage of the player journey.

See how operators can activate targeted audiences instantly, deliver personalised messages across channels, and make real-time decisions that feel relevant rather than intrusive.

Through practical examples, the session demonstrates how operators can move beyond static segmentation to create dynamic, responsible, and commercially effective personalised journeys.