Safer Gaming Workshop

In an effort to address responsible gaming risks, global regulators are setting new standards for safer gambling and player protection, with the pressure to identify harmful behaviours no longer driven by patrons opting to self-exclude.

You’ve got the data set, you’ve identified your most vulnerable players, maybe even binge-reviewed the latest research study, what next?

Balancing player engagement with upholding extensive regulatory standards and responsible gaming best practices is a major challenge for operators, as is protecting the often sensitive data collected from investigating cases of suspected vulnerability.

Approximately half of all adults have the everyday maths skills expected of a primary school child, yet, to date, few regulatory frameworks or approaches to safer gaming incorporate this fact, in comparison to extensive considerations for affordability and mental health.

Despite widespread adoption, visibility into operators’ AI approaches is severely lacking and there are currently no comprehensive policies to guide the growing use of its capabilities.

While greater emphasis has been placed on the role of the land-based gaming industry to respond to problem gambling in their venues over the last decade, the Industry, with few exceptions, is lagging behind its online peers.