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Location and dates

Fira Barcelona Gran Via

20-22 JANUARY 2025

iGaming Customer Journey Workshop

iGaming Customer Journey Agenda

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Ciklum

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06 Feb 2024
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    Partnered with Arizona Lottery, this non-traditional inception offers Incremental incentives for consistent player engagement and interaction. Through the use of algorithms, real-time prize draws are gamifying the music industry with incentivised listening.
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    Compliance can become a competitive advantage by demonstrating a commitment to ethical and responsible practices that build trust with customers and regulators.
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    A combination of market demand, technological development and consumer behaviour is set to herald an acceleration towards an increasingly tailored fan experience in 2024.
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    The iGaming market is more saturated than ever, and at a time when it’s easy for players to ‘shop around’, standing out from the crowd is a real challenge. 

    Sponsored by:

    Ciklum

     

    • iGaming Customer Journey Workshop
    ICC Capital Suite
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    The world of iGaming is booming, attracting millions of players who seek thrilling entertainment and lucrative opportunities. To succeed, operators need to harness the power of iGaming CRM (Customer Relationship Management).

    Sponsored by:

    Fast Track

    • iGaming Customer Journey Workshop
    ICC Capital Suite
    Responsible gambling initiatives are a big part of the industry. Learning how operators can protect players and ensuring that responsible gambling is enforced is half the operative battle.
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    How to responsibly improve the experience for consumers who have voluntarily excluded themselves or have been excluded by operators.
    • iGaming Customer Journey Workshop
    ICC Capital Suite
    In a marketplace crowded with online gambling operators, a strong brand identity sets your operation apart from competitors. It enables you to stand out and capture the attention of potential players.
    • iGaming Customer Journey Workshop
    ICC Capital Suite

 

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