Location and dates

Fira Barcelona Gran Via

20-22 JANUARY 2025

ICE VOX 2024

ICE Barca 2025

IGBA Barca 2025


The Deep impact of Tailored Gaming Experiences & Customised User Journeys

06 Feb 2024
ICC Capital Suite
iGaming Customer Journey Workshop

The iGaming market is more saturated than ever, and at a time when it’s easy for players to ‘shop around’, standing out from the crowd is a real challenge. Exploring how tailored gaming experiences are the key to engaging the modern player, join Ciklum and Optimove as we unravel strategies and technologies that not only attract but retain the next generation of gamers. From customised content to personalised user journeys, discover why hyper-personalisation is not just a luxury but a vital key to success for staying ahead in a fiercely competitive landscape.

Danny Jennings, Global Head of Customer Experience - Ciklum
Matthew Gilbery, Director of Personalisation Offering - Optimove

Sponsored by:



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