Location and dates

Fira Barcelona Gran Via

20-22 JANUARY 2025

ICE VOX 2024

ICE Barca 2025

IGBA Barca 2025


The Changing Role of Gambling Compliance: How to Connect Ethics with Business Value?

05 Feb 2024
ICC Capital Suite
World Regulatory Briefing

Operationalising compliance is a term that often gets thrown around in compliance conversations but is widely misunderstood. What exactly does it mean to operationalise compliance? Abandoning the antiquated notion that compliance is an obstacle to performance, this session will provide practical advice on how gaming operators can overcome complex challenges in implementing compliance strategy beyond their core department. Panellists will also address the role compliance programmes play on ESG, building culture and addressing risks beyond regulatory reporting, exploring how they can engage colleagues in finance, technology, operations, and beyond.

• How do we ensure compliance officers understand the greater business?
• How do you add compliance controls in other parts of the business?
• What technology and product solutions can help operationalise your program? • How do you get buy-in around compliance and fundamentally influence company culture?


David Yatom Hay, General Counsel - Soft2bet
Victoria Vilela Fernandes, Head of Legal & Regulatory Compliance - Kambi
Monika Grue, Director of Regulatory Compliance - LiveScore Group
Erin Copeland, Chief Legal and Compliance Officer - San Manuel Band of Mission Indians
Robert Montgomery, CEO - First Maximilian Associates
View all ICE VOX 2024