Location and dates

Fira Barcelona Gran Via

20-22 JANUARY 2025

Consumer Protection Zone Agenda

ICE Barca 2025

IGBA Barca 2025


From detection to effective interactions and interventions – research and best practice

07 Feb 2024
Consumer Protection Zone
Consumer Protection Zone
  • Changing the language around safer gambling for maximum effectiveness and minimum stigma

  • Technology & chatbots vs. human-led tools

  • Role of AI in detection vs. intervention

  • Quantity vs. quality of intervention – what works

Rasmus Kjaergaard, CEO - Mindway AI
Emma Heatley, Head of Safer Gambling Identification and Interventions - Flutter UK
Francesco Rodano, Chief Policy Officer - Playtech
Maris Catania, Senior Consultant - SG: Certified
View all Consumer Protection Zone Agenda