Fira Barcelona Gran Via,

19–21 January 2026

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The World Gaming Week Agenda

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Maximising LTV versus Quick Monetisation: Safer Entertainment and Enhancing Player Control

20 Jan 2026
CC5.2
iGaming Customer Journey Workshop

What are the advantages to operators and to customers of controlled spending? Which strategies and in-game mechanics are effective in delivering the 'risk and reward' thrill customers seek, whilst moderating spend, and is more controlled spending a more effective retention strategy than previously thought? How might operators build game mechanics which encourage controlled spending?

Speakers
Wayne Stevenson, CSO & Co-Founder - PureWager Group