Move beyond compliance reporting to the emerging discipline of impact intelligence — quantifying the real outcomes of safer-gaming initiatives. Participants will learn how to design performance frameworks that connect behavioural change with business value, combining RG, AML, and ESG data in unified dashboards. We’ll unpack the statistical methods behind measuring intervention efficacy, including pre-/post-behaviour analysis, retention models, and emotional sentiment scoring, while also covering governance mechanisms for independent audit and continuous improvement.