Fira Barcelona Gran Via,

18–20 January 2027

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The World Gaming Week Agenda

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iGaming Customer Journey Workshop

20 Jan 2026
CC5.2

Unlocking Player Lifetime Value. This workshop at delivers actionable frameworks and innovative tactics to master every phase of the iGaming customer lifecycle, from first touch CX design to long-term loyalty, maximizing acquisition, engagement, retention and ultimately, player lifetime value. 

View Full Agenda Here

Sponsored by
Fennica Gaming